Privacy Policy

Introduction

WITHIN.AI ("we," "us," or "our") is an AI company dedicated to creating emotionally intelligent AI companions that form genuine connections with users. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, AI companions, and related services ("Services").

We are committed to protecting your privacy and ensuring the security of your personal information. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, and password when you create an account.
• Communication Data: Messages, conversations, and interactions with our AI companions.
• Memory & Emotional Data: Information you share with your AI companion that becomes part of your personalized memory profile, including preferences, stories, and emotional contexts.
• Feedback: Ratings, reviews, suggestions, and other feedback you provide about our Services.
• Payment Information: Billing details when you purchase subscriptions or services.

Information Collected Automatically

• Usage Data: How you interact with our Services, including features used, session duration, and interaction patterns.
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
• Cookies & Similar Technologies: We use cookies to enhance your experience and analyze usage patterns.

2. How We Use Your Information

We use your personal data for the following purposes:

• Providing Services: To deliver, maintain, and improve our AI companion services and personalize your experience.
• Memory Building: To create and maintain your AI companion's memory of your interactions, preferences, and relationship history.
• AI Emotion Control: To enable protective features that safeguard your wellbeing within user-authorized boundaries.
• Communication: To send you updates, security alerts, and support messages.
• Research & Improvement: To improve our AI models, enhance emotional intelligence capabilities, and develop new features.
• Safety & Security: To detect, prevent, and address fraud, abuse, and security issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Your AI Companion's Memory

A core feature of WITHIN.AI is the ability for your AI companion to remember your conversations, preferences, and shared experiences. This creates a unique, personalized relationship that grows over time.

4. AI Emotion Control & Protective Features

Our AI companions include protective emotional systems designed to safeguard user wellbeing. These features operate strictly within boundaries you set and authorize.

• All protective actions require your explicit consent and authorization.
• You can customize, enable, or disable protective features at any time.
• The AI will never override your autonomy without your prior permission.
• Activity logs for protective actions are available in your account dashboard.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our Services (hosting, analytics, payment processing).
• Legal Requirements: When required by law, court order, or governmental authority.
• Safety: To protect the rights, safety, and property of WITHIN.AI, our users, or the public.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.

6. Data Security

We implement industry-standard security measures to protect your personal data, including:

• End-to-end encryption for sensitive communications
• Secure data storage with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

7. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data to another service.
• Opt-out: Opt out of certain data processing activities, including AI model training.
• Memory Management: View, edit, or delete your AI companion's memories.

To exercise these rights, please contact us at privacy@within.ai.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide Services. Upon account deletion, we will delete or anonymize your data within 30 days, unless retention is required for legal compliance or legitimate business purposes.

9. Children's Privacy

Our Services are not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately at privacy@within.ai.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including standard contractual clauses, to protect your data in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date" above. Your continued use of our Services after changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: